This practice operates a complaints process which aims to resolve any issues or concerns.
These should be addressed to :
Dr. A.V. Hong
1 East street, Hythe, CT21 5ND
Tel. No. 01303 265 566
We aim to acknowledge any such concern within two working days and to respond in full within ten working days. If we cannot fulfil these timescales, we will let you know promptly. In the unlikely event that the practice is unable to deal with any complaint to your satisfaction, you should contact:
Dental Complaints Service
Tel. No. 08456 120 540
I am writing to share with you how pleased I was with my recent dental work at your surgery. All your team were professional, courteous and knowledgeable. It is the first time I have experienced this level of professionalism in my life. The outcomes are that my wife and daughter are going to attend your practice in the near future. Thank you once again for a professional and pleasant experience.
I have been under Andrew Hong's care for the past seven years. My dental history has been a difficult one from a very young age. Thanks to Andrew's kind, compassionate and excellent professional care, I am delighted with my happy smile